No more compromise

• Secondhand shopping is fast becoming a first choice, but the question of safety remains. Is the seller genuine? Will the item arrive as promised?
• 500-backed recommerce platform Carousell is stepping in to bring peace of mind. The team introduced secure payment and delivery options within its app, offering an alternative to the go-to method of bank transfers and cash on delivery, which leaves much room for doubt.
• By partnering with AlipayHK and SF Express (Hong Kong), Carousell now lets users in Hong Kong pay directly through the app and arrange for tracked deliveries. This system seamlessly integrates with Carousell’s ‘Buyer Protection’ feature, holding payments until buyers confirm receipt, ensuring both parties uphold their end of the deal.
• But this latest update isn’t just about improving the user experience. It is connected to the team’s overall efforts to further sustainable consumption practices — much needed in Hong Kong where a looming waste crisis and the rising cost of living means secondhand shopping can offer both more economical & sustainable purchasing habits.
• Read the full story on KrAsia.