Daily Markup #426: Transcelestial to bring superfast internet to Hong Kong; YAS aims to go big with microinsurance; RedDoorz to deploy multilingual chatbot for better customer experience

Credit: Transcelestial

Bringing superfast & reliable internet to Hong Kong 

  • Superfast internet is coming to Hong Kong, thanks to a partnership between 500-backed startup Transcelestial and local systems integrator Cyber On-Air.
  • Together, the two firms will introduce Transcelestial’s wireless laser communications to new industries in the country, including network operators, education, retail, and small-to-medium enterprises.
  • According to Rohit Jha, co-founder and CEO of Transcelestial, its CENTAURI device uses wireless lasers instead of fiber cables. This also enables data infrastructure to be upgraded without downtime.
  • In the longer term, the startup aims to develop a constellation of small satellites positioned in Low Earth Orbit, allowing its laser network to connect continents across the world.
  • Read the full statement here.

Credit: YAS

Reshaping insurance for the next generation 

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  • “Buy two bottles of Evian, you’re being protected for six hours on the road.” Purchasing insurance in the digital age is as affordable as that, according to Andy Ann, co-founder and CEO of 500-backed YAS MicroInsurance.
  • The startup recently launched several products that cover activities such as running, hiking, and biking. He believes these products tap into the younger generation’s idea of what insurance means.
  • And the startup has the data to back this belief. YAS claims that it is currently activating 600 policies every week, and it aims to hit 1,000 per week by the end of the quarter.
  • Andy also revealed that the startup has been building its own blockchain for the past 18 months, and it has been working with partners to educate and demonstrate how blockchain can be effectively harnessed for the insurance sector.
  • Listen to the full interview here.

Credit: RedDoorz

Serving better 

  • 500-backed hospitality startup RedDoorz has selected Haptik, a company that specializes in conversational artificial intelligence, to enhance its customer experience.
  • With this partnership, RedDoorz will be providing personalized customer support to its Southeast Asian customers.
  • It plans to launch Haptik’s multilingual AI chatbot across its website, mobile apps, and social media messaging channels such as WhatsApp and Facebook Messenger.
  • The startup aims to improve customer query resolution and reduce the average customer handling time for support queries in English, Bahasa Indonesia, and Tagalog.
  • Read the full announcement on Bernama.

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